It’s always awesome when our clients take the time to review our team online. Joanne started with me last year but we were not able to qualify her at that time.
She put in the work required and 7 months later boom – we were able to complete the loan she wanted.
Thanks Joanne for your business – we appreciate you trusting us to refinance your 2nd home.
Communication is a key component in our team’s philosophy on customer service. We have a system of updating the client every Monday and Thursday.
This is not an automated update, but a real update from us on exactly what is happening with their loan – good or bad.
I believe this is one of the main reasons why we get so many happy clients and repeat customers – great communication.
Thanks again Joanne and great job Jenn and Jo – killing it.
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